Account information
Creating and using an account involves your email address and password, authentication and verification information, session state and account preferences. Preferences can include your interface language and timezone. Do not share passwords or one-time verification codes.
Connected sources and trading records
When you connect a Telegram source or a MetaTrader account, the service handles connection information, source messages and updates, profile settings, signal-processing results and account activity. Records can include orders, broker responses, open positions and historical trading records used to provide the workflow and analytics.
How information is used and shared
Information supports account access, email verification, security, connected signal processing, your trading settings and the results you choose to review. Selected signal content can be processed with AI. Connecting Telegram and MetaTrader also involves those platforms and the broker you choose; their handling of information is governed by their own policies.
Do not put unrelated personal or confidential information in signal messages. For questions about the processing services or data flows used by your connection, contact us through the email below before connecting sensitive content.
Security and access
Account permissions and additional verification protect sensitive actions. Connect only accounts and sources you are authorized to use, and review who can manage them. Never send broker credentials, passwords or verification codes through a public channel.
Stored records and disconnection
Disconnecting a Telegram source or trading account is different from deleting your AutoMetaTrade account and its records. Connection, signal and trading records can remain after disconnection. Contact us through the email below to ask how long specific records are kept or to request deletion.
Operator and your data requests
Operated by Công ty TNHH Redfox, Hà Nội, Việt Nam.
You can contact us to request access to, correction of or deletion of your personal information, or to raise a concern about its use. Describe your request using the official support email below. Do not send passwords, broker credentials or verification codes. Verification of your identity may be needed to protect your account. The scope of rights and any limits on a request depend on applicable law; this policy does not waive those rights.
Contact & official channels
Contact & data requests: support@autometatrade.com
Official Telegram channel: @TelegraToMetaTrade
Owner & partnerships: @redf0x1
The official channel is public, not a place for data requests or sensitive information. Use email for data requests. Never send passwords, broker credentials or verification codes through any support channel.